Free Trial Cancellation Policy:
If you have signed up to a free trial of our Premium Membership, you must cancel your subscription before the end of the trial period shown in your account to avoid being charged.
We send a reminder email 3 days before your trial is due to expire to help you manage your subscription.
We do not issue refunds for charges incurred after a trial period has ended.
30-Day Money Back Guarantee (New Paid Subscriptions Only)
All new paid subscriptions (excluding free trials and renewals) are covered by our 30-day money-back guarantee.
If you wish to cancel your membership within 30 days of your initial payment, please contact us by email to request cancellation and a full refund.
This guarantee applies to first-time payments only and does not apply to renewal payments.
Automatic Renewals
All Premium Memberships renew automatically at the end of each billing cycle (monthly or annually, depending on your selected plan).
Annual subscribers will receive a reminder email 7 days before their renewal payment is due.
To avoid renewal charges, you must cancel your subscription before your next billing date.
Renewal Payments
Renewal payments fall outside of the initial 30-day guarantee period and are therefore non-refundable.
We do not offer pro-rated refunds for partial billing periods.
Cancelling Your Subscription
You may cancel your Premium Membership at any time by contacting:
Your cancellation will take effect at the end of your current billing period, and you will continue to have access to Premium benefits until that time.
